A place to come back to the plan.

Today shows open requests, upcoming appointments recorded with your existing providers, and your Parea team. Requests show the person handling the work, its current step and updates entered by the team.

My plan brings together your goals, communication preferences and what a usual day looks like for you. Ask your navigator when something needs to change.

• A referral

  Follow the request from being sent to the receiving office, an appointment being booked and the visit taking place.

• An equipment request

  See which step is waiting on a prescription, quote, plan decision or delivery.

• A renewal

  Keep the request, deadline and recorded follow-up in the same place.

Helen can help you prepare for an appointment, explain the request information available to you or draft a note. Read and edit a draft before choosing to send it to the team.

Helen is an AI assistant. Her chat uses a snapshot of the information you are permitted to see, so confirm anything time-sensitive with your navigator.

A supporter’s view depends on what has been shared with them. They may follow care requests or appointments, use Helen with their permitted information, and find family support.

People with the appropriate consent role can also message the team and manage sharing. Being a family member does not automatically provide access to the full plan or record.

The care team works from a coordination dashboard, member records, requests, messages and notes awaiting review. Staff can record who owns a request, update its step and document what happened.

Caregiver coaching is arranged by the team. A request helps keep the follow-up visible; it is not an automatic booking or a promise that a particular time is available.

The app supports conversations with a navigator. It does not automatically connect to every provider’s records or replace existing services. Appointments and progress depend on information entered by the team.

Members join through the pilot team’s invitation. If you are exploring Parea for the first time, start with a conversation about the pilot.